Contact Us
Hello Friend!
Thank you for visiting our website! As a dedicated family-owned business, we truly appreciate your understanding and support as we work to assist you promptly. We take all inquiries seriously, so if you encounter any issues with your order, please email us a screenshot of your entire order, along with your order number and a detailed description. We are committed to ensuring our customers are satisfied, so rest assured,
we are here to help you!
Email is the best way to get in touch with us we'll get back to you as soon as possible. All inquiries will receive a response within 24-48 business hours please include your order # if you have one. If you have a question about your order many answers can be found on our Customer Service FAQ's page.
SFWP Contact Information:
Customer Service Email: hello@stayfreshtx.com
Customer Service Phone: 832-846-4070
Houston Store location: 16910 N. Texas Ave, Suite A1, Webster, TX 77598
Store Hours: Monday- Friday 9 am to 4 pm CST
Saturday 9 am - 12 pm CST | Sunday: Closed
Contact Us
Order Tracking
If you are unable to find your tracking number, please begin by checking the email address associated with your order.
Frequently, customers overlook the email they used during the ordering process, or the tracking information may have been directed to their junk or spam folder.
We recommend thoroughly reviewing all of your email inboxes.
Afterhours by Appointment
Afterhours by Appointment only please click here to fill out the form.
If you experience any issues, please provide a screenshot of your cart, and we will assist you in placing your order. Thank you for your understanding.
If you need immediate assistance you may reach us at (832) 846-4070 during normal business hours.
